A curated directory of the best customer support resources and tools for those customer support folks that get all the happy feels from lighting up someone's day (even those customers who keep asking you the same question—every week). The work you do is incredibly valuable. Thank you ❤️
The customer Support stack
A curated directory of the best customer support resources and tools for those customer support folks that get all the happy feels from lighting up someone's day (even those customers who keep asking you the same question—every week).
The work you do is incredibly valuable. Thank you ❤️
Templates for quickly writing the following types of articles: Illustrated How-to, Video Hybrid, Getting Started Guide, Product Overview, and User Basics.
Help Scout's ultimate guide to creating a great knowledge base including best practices, examples, and more.