The customer Support stack

A curated directory of the best customer support resources and tools for those customer support folks that get all the happy feels from lighting up someone's day (even those customers who keep asking you the same question—every week). The work you do is incredibly valuable. Thank you ❤️

The customer Support stack

A curated directory of the best customer support resources and tools for those customer support folks that get all the happy feels from lighting up someone's day (even those customers who keep asking you the same question—every week).

The work you do is incredibly valuable. Thank you ❤️

Customer Self-Service

Knowledge Base 101: Definition, Benefits, Examples, and TipsKnowledge Base 101: Definition, Benefits, Examples, and Tips

Help Scout's ultimate guide to creating a great knowledge base including best practices, examples, and more.

5 Simple Knowledge Base Templates to Rapidly Create Content for Your Help Center5 Simple Knowledge Base Templates to Rapidly Create Content for Your Help Center

Templates for quickly writing the following types of articles: Illustrated How-to, Video Hybrid, Getting Started Guide, Product Overview, and User Basics.

Check out some more resources and tools for upleveling your customer support